Manual index/Reference
Troubleshooting
Common errors and how to fix them.
METAR stale or missing
The airport may not have issued an observation recently (closed, regional, local outage). Cross-check on aviationweather.gov. The yellow/red 'STALE' badge flags data > 3h / > 6h.
SIGMET map empty or 403 error
SIGMETs are Pro-only. Free users see a placeholder. If you just upgraded the dashboard may flash 403 for a few seconds until Apple confirms the transaction to the backend — retry within 5–10 seconds.
Push notifications not arriving
- iOS Settings > AvioWeather > Notifications: must be 'Allow'
- In-app Settings > Notifications: the specific category must be on
- Open a rule: must be active (green chip) and not expired
- Press 'Test push' in Settings to verify the delivery channel
Session expired / sudden logout
The JWT token expires after about 24 hours. When you get a 401 you're sent back to login. There's no automatic refresh-token yet — just log in again, your favourites stay synced.
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For anything unresolved, write to support@avioweather.app with ICAO, screenshots and the problem time (UTC).